FAQs

Placing an Order:

  • Choose your desired product(s), select the correct size, and click 'Add to Cart.'

  • Proceed to checkout after adding items to your bag, using one of the convenient checkout options.

    Returning Customers:

    • Log into your account using your email address and password.

    New Customers:

    • Register with your email and choose a secure password, following the instructions for a seamless online payment.

Benefits of Registering:

  • Unlock special offers and discounts.
  • Easily track your order from confirmation to delivery.

Order Processing:

  • We ship orders Monday to Saturday during office hours, excluding public holidays.
  • While we strive to dispatch orders promptly (usually within 48 hours), some delays may occur after shipment.

Password Assistance:

  • If you forget your password, click 'Forget password' on the My Account page.
  • Receive an email with a link to reset your password.

Order Cancellation:

  • Once an order is confirmed, it is processed and dispatched swiftly.
  • Unfortunately, amendments or cancellations are not possible. For a refund, kindly return the entire order.

MEME's Secure Verification:

  • Receive an IVR and email with a unique verification code for order confirmation.
  • Orders processed promptly upon customer verification.

Cash on Delivery (COD):

  • For COD, kindly pay the rider before opening the package. MEME ensures a secure and convenient shopping experience!